Privacy Policy
Your privacy matters to us. This policy explains how HiGi Fashion House collects, uses and protects your information.
Last updated: August 17, 2026
1. Introduction
HiGi Fashion House respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products or contacting us.
2. Information We Collect
We may collect information that you voluntarily provide when placing an order, contacting us or requesting customer support.
This may include:
- Your name
- Phone number
- Email address
- Delivery address
- Order details
- Custom clothing measurements
- Messages or information you send to us
3. How We Use Your Information
Your information may be used to:
- Process and manage your orders
- Arrange delivery
- Communicate with you about your order
- Provide customer support
- Process custom clothing requests
- Improve our products and services
- Prevent fraudulent or unauthorized activity
4. Payment Information
HiGi Fashion House does not unnecessarily store sensitive payment information. Where third-party payment services are used, payment information may be processed according to the provider's own privacy policy and security practices.
5. WhatsApp and Communication
If you choose to contact HiGi Fashion House through WhatsApp, the information you provide may be used to respond to your enquiry, confirm orders and provide customer service.
6. Cookies
Our website may use cookies or browser storage technologies to improve your browsing experience and remember certain preferences, such as items added to your shopping cart.
7. Sharing Your Information
We do not sell your personal information. Your information may only be shared when necessary to provide our services, such as with delivery providers, payment processors or technology service providers.
8. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you, including the right to request access, correction or deletion of your information.
10. Third-Party Services
Our website may use third-party services for functions such as payments, communication, analytics, hosting or delivery. These services may have their own privacy policies.
11. Children's Privacy
Our website is not intentionally designed to collect personal information from children without appropriate parental or guardian involvement.
12. Changes to This Policy
HiGi Fashion House may update this Privacy Policy from time to time. Any changes will be reflected on this page.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact HiGi Fashion House through our official contact channels.
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