Terms & Conditions
Please read these terms carefully before using our website or purchasing products from HiGi Fashion House.
Last updated: August 17, 2026
1. Introduction
These Terms & Conditions govern your use of the HiGi Fashion House website and your purchase of our products and services.
By using our website or placing an order, you agree to these Terms & Conditions.
2. About HiGi Fashion House
HiGi Fashion House is a fashion brand offering clothing, accessories and custom fashion services inspired by African culture, modern elegance and contemporary design.
3. Products
We make reasonable efforts to ensure that product descriptions, photographs, prices and availability displayed on our website are accurate.
However, colors may appear slightly different depending on your device or screen settings.
4. Product Availability
Products are subject to availability. We reserve the right to change, discontinue or limit the availability of a product at any time.
5. Prices
Prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.
HiGi Fashion House reserves the right to change prices without prior notice.
6. Orders
When you place an order, you are responsible for providing accurate contact and delivery information.
An order may be confirmed through the communication channel provided by HiGi Fashion House.
7. Custom Orders
Custom-made clothing may require measurements, fabric preferences, design specifications and other information.
Customers are responsible for providing accurate measurements and specifications.
Because custom garments are made according to individual requirements, they may be subject to different return or alteration conditions.
8. Payments
Customers must complete payment according to the payment instructions provided by HiGi Fashion House.
An order may not be processed until the required payment or deposit has been received.
9. Delivery
Delivery times may vary depending on the customer's location, product availability and whether the order includes custom-made items.
Customers are responsible for providing a correct delivery address and contact information.
10. Returns and Exchanges
Returns and exchanges are subject to the HiGi Fashion House Returns Policy.
Certain items, including personalized or custom-made garments, may not be eligible for return unless they are defective or otherwise covered by the applicable policy.
11. Website Use
You agree not to misuse the website, attempt unauthorized access, interfere with its operation or use the website for unlawful purposes.
12. Intellectual Property
Unless otherwise stated, the HiGi Fashion House name, logo, photographs, designs, text, graphics and other website content belong to HiGi Fashion House or their respective owners.
You may not reproduce, distribute, modify or commercially use our content without appropriate permission.
13. Website Availability
We aim to keep our website available and functioning correctly. However, we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.
14. Limitation of Liability
To the extent permitted by applicable law, HiGi Fashion House will not be responsible for losses caused by events beyond our reasonable control, including technical failures, delivery delays or third-party service interruptions.
15. Changes to These Terms
HiGi Fashion House may update these Terms & Conditions when necessary. Updated terms will be published on this page.
16. Governing Law
These Terms & Conditions are intended to operate in accordance with applicable laws and regulations of Kenya.
17. Contact Us
If you have questions about these Terms & Conditions, please contact HiGi Fashion House through our official contact channels.
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